Cookie Policy

1. What Cookies Are

1.1 Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website.

1.2 Cookies are widely used to make websites work more efficiently, provide a better user experience, and supply information to the operators of the site.

1.3 Similar technologies such as local storage and session storage serve comparable purposes and are covered by this policy alongside traditional cookies.

2. How FUNDiMO Uses Cookies

2.1 FUNDiMO uses cookies and similar technologies for the following purposes:

2.1 Authentication and Security

2.1.1 Verifying your identity when you sign in to your account.

2.1.2 Maintaining your authenticated session so you do not need to sign in repeatedly.

2.1.3 Protecting your account from unauthorised access and fraudulent activity.

2.1.4 Supporting passkey-based authentication for secure passwordless sign-in.

2.2 Platform Functionality

2.2.1 Remembering your preferences and settings.

2.2.2 Enabling core features such as payments and transaction history.

2.2.3 Ensuring the platform operates correctly across different devices and browsers.

2.3 Analytics and Improvement

2.3.1 Understanding how visitors use the platform to identify areas for improvement.

2.3.2 Measuring the effectiveness of new features and changes.

2.3.3 Diagnosing technical issues and monitoring platform performance.

3. Types of Cookies We Use

3.1 Essential Cookies

3.1.1 These cookies are strictly necessary for the platform to function. Without them, services you have requested cannot be provided.

3.1.1.1 Authentication tokens that keep you signed in to your account.

3.1.1.2 Security tokens that protect against cross-site request forgery (CSRF).

3.1.1.3 Session identifiers that maintain your current session state.

3.1.2 Essential cookies cannot be disabled without preventing core platform functionality.

3.2 Analytics Cookies

3.2.1 These cookies collect information about how you use FUNDiMO, such as which pages you visit and whether you encounter any errors.

3.2.1.1 Page visit counts and navigation patterns.

3.2.1.2 Time spent on different sections of the platform.

3.2.1.3 Error and performance data.

3.2.2 Analytics data is aggregated and anonymised. It does not identify you personally.

3.3 Preference Cookies

3.3.1 These cookies allow the platform to remember choices you make, such as:

3.3.1.1 Your preferred language or region settings.

3.3.1.2 Display preferences and saved interface settings.

3.3.1.3 Previously viewed businesses or saved deals.

3.3.2 Disabling preference cookies may result in a less personalised experience.

4. Third-Party Cookies

4.1 FUNDiMO uses a limited number of third-party services that may set their own cookies on your device:

4.1 Firebase Authentication

4.1.1 We use Google Firebase for secure authentication. Firebase may set cookies to manage your sign-in session and verify your identity.

4.1.2 Firebase authentication cookies are classified as essential and are required for the platform to function.

4.1.3 For more information, see Firebase Privacy Information.

4.2 Analytics Services

4.2.1 We may use analytics services to understand platform usage patterns. These services may set their own cookies.

4.2.2 Analytics data is processed in accordance with our Privacy Policy and is not used to personally identify you.

4.2 We do not permit third parties to use cookies on our platform for advertising or ad-targeting purposes.

4.3 We regularly review our third-party services to ensure they comply with Australian privacy standards.

5. Managing Cookies

5.1 You can control and manage cookies through your browser settings. Most browsers allow you to:

5.1.1 View what cookies are stored on your device.

5.1.2 Delete individual cookies or all cookies.

5.1.3 Block cookies from specific or all websites.

5.1.4 Set preferences to be notified when a cookie is set.

5.2 Browser-Specific Instructions

5.2.1 Chrome: Settings > Privacy and Security > Cookies and other site data.

5.2.2 Firefox: Settings > Privacy & Security > Cookies and Site Data.

5.2.3 Safari: Preferences > Privacy > Manage Website Data.

5.2.4 Edge: Settings > Cookies and site permissions > Manage and delete cookies.

5.3 Consequences of Disabling Cookies

5.3.1 If you disable or delete essential cookies, the following may occur:

5.3.1.1 You will be unable to sign in to your FUNDiMO account.

5.3.1.2 Payment and transaction features will not function.

5.3.1.3 You may need to re-enter information on each visit.

5.3.2 Disabling analytics or preference cookies will not prevent you from using the platform, but your experience may be less tailored to your needs.

6. Cookie Retention Periods

6.1 Cookies set by FUNDiMO have the following retention periods:

6.1 Session Cookies

6.1.1 Temporary cookies that are deleted when you close your browser.

6.1.2 Used for maintaining your current session state.

6.2 Persistent Cookies

6.2.1 Authentication cookies: Retained for up to 30 days or until you sign out.

6.2.2 Preference cookies: Retained for up to 12 months.

6.2.3 Analytics cookies: Retained for up to 24 months.

6.2 You can delete persistent cookies at any time through your browser settings.

6.3 Third-party cookie retention periods are governed by the respective third-party provider's cookie policy.

7. Updates to This Policy

7.1 We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.

7.2 The "Last updated" date at the top of this page indicates when the policy was last revised.

7.3 We encourage you to review this policy periodically to stay informed about how we use cookies.

7.4 Significant changes will be communicated through a notice on the platform or by email.

8. Contact Us

8.1 If you have questions about this Cookie Policy or how we use cookies, please contact us at:

Privacy Officer: privacy@fundimo.com.au
General Support: support@fundimo.com.au

8.2 We aim to respond to all enquiries within 30 days.

9. Australian Privacy Framework

9.1 This Cookie Policy is consistent with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

9.2 For more information about privacy and cookies in Australia, visit the Office of the Australian Information Commissioner at www.oaic.gov.au.

9.3 If you are not satisfied with our response to a complaint about cookies or privacy, you may lodge a complaint with the OAIC.